FAQ

COVID SAFETY

El Monte Sagrado has always taken great pride in our cleanliness and will continue to improve the quality and standards for our guests during these times. Heritage Safe Escape reflects our enhanced cleaning procedures and personal protective equipment program to protect our guests and staff. Learn more.

DONATION REQUESTS

Heritage Hotels & Resorts has established a history of supporting non-profit, philanthropic and cultural preservation initiatives. We receive many requests for donations and do our best to assist programs operating in our local community and those that champion causes aligned with our mission. 

  1. Request Donation
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CHECK-IN /CHECK-OUT

Check-In
Check-in time is 4 p.m.

Check Out
Check-out is 11 a.m.

AMENITY FEE

$25 includes valet parking, 24-hour local shuttle service available upon request within a 3-mile radius, access to indoor salt water pool and hot tub, access to fitness center, WiFi, and in-room bottled water.

PHOTOGRAPHY

Guests may take photos during their stay. Professional or staged photos must be arranged or scheduled/approved through hotel management.

SMOKING

El Monte Sagrado is a non-smoking hotel. If there is evidence of smoking in a guest room, we will charge a fee of $200 plus tax to the guest to cover cleaning costs.

WIFI

WiFi is included in the amenity fee.

PETS

We are happy to welcome dogs to El Monte Sagrado. Our pet fee is $75 per stay for the first dog, and $35 for the second dog. Guests cannot leave pets unattended. Dog weight limit is 60 lbs. Please contact reservations at 1-855-846-8267 with any questions.

MINIMUM AGE REQUIREMENT

Guests must be at least 21 years old to make a reservation. Exceptions are made for active military with proper military ID if under the age of 21.